From: Thomas Gambier <thomas.gambier@nexedi.com> To: Juliusz Chroboczek <jch@irif.fr> Cc: Galene <galene@lists.galene.org>, "Łukasz Nowak" <luke@nexedi.com> Subject: [Galene] Re: How to read stats information Date: Tue, 27 Apr 2021 08:19:56 +0000 [thread overview] Message-ID: <215cc7aad67657dbe25c83c2020fd936@nexedi.com> (raw) In-Reply-To: <8735vdxsu9.wl-jch@irif.fr> On 2021-04-26 12:06, Juliusz Chroboczek wrote: > Bonjour Thomas ! > >> I'd like to know how to read those stats (from /stats page). > > Up/Down: the direction of the stream ("Up" means client->server). > >> 713312/878371 0% 15.795369ms±10.066666ms > > The first number is the bitrate, the second is the maximum bitrate > within > which Galène is trying to fit (estimated by congestion control). > > 0% is the estimated packet loss rate. > > The last figure is the RTT and the estimated jitter (for down streams > only). Thanks a lot Juliusz >> Especially, what are the 37% ? > > You're referring to this stream: > >> Down 969a21a58e75227f0cb06a84924815e9 24503 >> 30488/9600 37% 59.869669ms±4.625ms >> 299800/14903 0% 61.573201ms±5.477777ms > > The user is having 37% packet loss rate, which is extremely high. The > congestion control algorithm has dropped this users rate to 24503 bps > (9600 for audio, 14903 for video), which is way lower than Galène can > possibly achieve. > > Either the user is behind a very slow link, or they're behind a WiFi > link > with extremely high loss rates. If the former, they should disable the > video feed (Receive->Nothing). If the latter, which is more probable, > they should move around until reception is better (there's probably > a couple of carrier walls between them and the router). OK. The user confirms that he is using a 4G network. After some investigation, we found he has a problem to connect specifically to the IP of our galene server and nothing else. We will debug with our internet providers. Thanks again. Thomas.
prev parent reply other threads:[~2021-04-27 8:19 UTC|newest] Thread overview: 3+ messages / expand[flat|nested] mbox.gz Atom feed top 2021-04-26 7:37 [Galene] " Thomas Gambier 2021-04-26 10:06 ` [Galene] " Juliusz Chroboczek 2021-04-27 8:19 ` Thomas Gambier [this message]
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