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* [Galene] Media not uploaded with turn configured
@ 2021-07-05 15:51 alain.takoudjou
  2021-07-05 17:17 ` [Galene] " Juliusz Chroboczek
  0 siblings, 1 reply; 2+ messages in thread
From: alain.takoudjou @ 2021-07-05 15:51 UTC (permalink / raw)
  To: galene

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Hi Juliusz,

One of our users of https://conference.app.nexedi.net/ (https://conference.app.nexedi.net/) is having trouble to join a conference. When she connect to the group, no media is uploaded, chat is working. I've checked the turn server, it's working. She tried to connect from another computer in the same network and all was fine, restart chromium in order to cleanup cache didn't solve the issue.

After check of galène logs, I see:

turnc ERROR: 2021/07/05 15:18:41 fail to refresh permissions: write tcp4 178.255.101.202:42512->178.255.101.202:443: write: broken pipe
turnc ERROR: 2021/07/05 15:20:09 fail to refresh permissions: write tcp4 178.255.101.202:49848->178.255.101.202:443: write: broken pipe
turnc ERROR: 2021/07/05 15:20:41 fail to refresh permissions: write tcp4 178.255.101.202:42512->178.255.101.202:443: write: broken pipe
turnc ERROR: 2021/07/05 15:22:09 fail to refresh permissions: write tcp4 178.255.101.202:49848->178.255.101.202:443: write: broken pipe
turnc ERROR: 2021/07/05 15:22:41 fail to refresh permissions: write tcp4 178.255.101.202:42512->178.255.101.202:443: write: broken pipe
turnc ERROR: 2021/07/05 15:24:09 fail to refresh permissions: write tcp4 178.255.101.202:49848->178.255.101.202:443: write: broken pipe

Not sure if it's related but turn server ip address is 178.255.101.202 on port 443 using tcp. Do you know what can be the problem ?

Regards,

Alain Takoudjou



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^ permalink raw reply	[flat|nested] 2+ messages in thread

* [Galene] Re: Media not uploaded with turn configured
  2021-07-05 15:51 [Galene] Media not uploaded with turn configured alain.takoudjou
@ 2021-07-05 17:17 ` Juliusz Chroboczek
  0 siblings, 0 replies; 2+ messages in thread
From: Juliusz Chroboczek @ 2021-07-05 17:17 UTC (permalink / raw)
  To: alain.takoudjou; +Cc: galene

> One of our users of https://conference.app.nexedi.net/ is having trouble to
> join a conference. When she connect to the group, no media is uploaded, chat is
> working.

Anything in the browser logs?

Can you do a tcpdump capture?

-- Juliusz

^ permalink raw reply	[flat|nested] 2+ messages in thread

end of thread, other threads:[~2021-07-05 17:17 UTC | newest]

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2021-07-05 15:51 [Galene] Media not uploaded with turn configured alain.takoudjou
2021-07-05 17:17 ` [Galene] " Juliusz Chroboczek

Galène videoconferencing server discussion list archives

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